Privacy policy


This website is owned and operated by HOUSEWORK. All references to ‘our’, ‘us’ or ‘we’ within this policy are deemed to refer to HOUSEWORK. These are the terms and conditions (“the Terms”) which apply to the use of this Site by you. You use this Site entirely at your own risk. We accept no liability whatsoever for any loss or damage arising from the use of this Site whether directly, indirectly or otherwise.


The contents of this Site is protected by copyright under the relevant intellectual property laws, including the Copyright, Designs and Patents Act 1988, associated EU law, international law and is owned by HOUSEWORK.


The domain name is the property of HOUSEWORK.


From time to time, we may make changes to the Terms and associated Privacy Policy and Cookies Policy. The amended Terms will appear on this page, the amended Privacy Policy will appear at Privacy Policy and the amended Cookies Policy will appear at Cookies Policy. By continuing to use our website you will be deemed to have agreed to any changes which we make to the Terms, Privacy Policy and the Cookies Policy. We recommend, therefore, that you do review the Terms, Privacy Policy and the Cookies Policy on a regular basis.

applicable law and jurisdiction - dispute resolution

English law will apply to the Terms regardless where you are based. You irrevocably agree that the English courts will have exclusive jurisdiction to settle any dispute which may arise in connection with the Terms. For the avoidance of doubt, you irrevocably submit all disputes arising from the Terms to the exclusive jurisdiction of the English courts.


what are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.

How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

the cookies we set

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

third party cookies?

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

more info

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then feel free to contact us using the details below.




We are committed to protecting your personal privacy. We provide this privacy policy to help you to understand how we collect information through this website and what we may do with any information that we obtain from you. It should be read with our website terms and conditions of use.

You have various rights under data protection law, including the Act and the General Data Protection Regulation, in relation to the personal information which we process about you. These include rights of access, rectification, erasure and data portability as well as the right to object to processing. You have a right to complain to the Information Commissioner if you are unhappy with the way we are handling your data, although we would ask that you raise any issues with us first so that we can try to resolve your complaint (see below).

our privacy commitments

We will only collect, keep, use and share Personal Data for legitimate business purposes that we explain here below, or if we’re legally required to do so.

We will be as clear and open as we can with you on what Personal Data we collect and how it will be processed.
For as long as we maintain records of your Personal Data, we will keep it up to date and protect it with appropriate safety measures.


We are committed to respecting the privacy of those who visits our website or correspond electronically with us. This Privacy Policy outlines the information we collect that is Personally Identifiable Information, how we use and store the information collected, and your rights to verify and amend the information.

By using this website, and providing us with information, you consent to its use in line with this policy.

collecting information

The information we collect from you (for example, when you register for our newsletter) will be used for the following purposes: to operate, manage and develop our website;

  • to tell you about our products and services;
  • to tell you about other products and services which we think will be of interest to you;
  • to enter into and perform contracts with you;
  • to inform you about changes to our website

If you are already a client of ours, we may contact you by e-mail or SMS to tell you about products and services that are similar to those which you have told us previously that you are interested in.

If you are a new client, we will only contact you by SMS if you have agreed to this.

We may also allow carefully selected third parties to tell you about their goods and services which we think will be of interest to you. However, we will only do so where you have agreed to this.

other information we collect

When you visit the site, we log the IP address of the machine you used to access our site with. The IP address is a unique number that is used on the Internet to identify a unique computer for the purposes of allowing computers to communicate with each other. The legal basis for collecting and processing this personal data is to be able to operate our website and provide you with access to the pages you wish to access. For further information please read our Cookies Policy.


We use cookies (small text files which are transferred to your browser by the Site) to identify data traffic patterns, personalise contents and support security. The cookies we use are described in more detail in our Cookie Policy.

They do not provide any information which might disclose the identity of a specific person but they may potentially identify your computer, your browser and your internet settings. You may change the storing of cookies in your browser settings at any time by selecting the function “accept no cookies”. However, disabling essential cookies may result in you no longer be able to use the entire functionality of the Sites. For further information please read our Cookie Policy.

google analytcs

Google Analytics, a web analytics service provided by Google, Inc. (“Google”) also places cookies on your computer, to enable Google to provide us with activity reports relating to the Site. Google uses this data only to provide us with information on how users use the Site and does not associate your IP address with any other data held by Google. The information generated by Google cookies about your use of the platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. You may refuse these cookies by selecting the appropriate settings on your browser or by downloading and installing the browser plug-in available.

For further information on cookies, please read our Cookie Policy.


We take the security of any information we hold very seriously, and will always implement security measures that are in line with, or exceed current best practices and recommendations. We maintain technical and physical safeguards that are designed to protect the security and integrity of your Personal Data, and to guard it against accidental or unauthorised access, use, alteration or disclosure to unauthorised third parties. These measures include device encryption, firewalls and virus checking procedures.

Where we keep Personal Data files on local devices these devices are protected and accessible only to authorised employees.

We will maintain records of your Personal Data for as long as you remain:

  • a registered subscriber to our mailing list;
  • for as long as is necessary to provide our services to you.

Your rights in relation to personal data

You can unsubscribe from our marketing communications at any time by following the link in the footer of the last email you received from one of our brands (“Unsubscribe”).

amendments to data

If you would like to know what information we hold about you or if you have any other queries or complaints in relation to this Privacy Policy, or this website , our contact details are as follows:

If you wish to view, delete or amend any of the information we hold on you, this can be done by contacting us through the website, or by writing to us at the address provided above. We will not charge for amending or deleting personal information.

holding your information

The information that we collect about you or receive from you may be transferred and held outside the European Economic Area. It may be handled by our service providers, for example to process your order or payment details. By providing us with such information or allowing us to collect such information, you agree to the use of the information in this way. We will take all reasonable steps to ensure that this information is treated securely and in keeping with this Privacy Policy.

disclosing your information

HOUSEWORK will not pass your information to any third party without your prior authorisation. Where you do provide such consent, we may disclose information we hold about to you as follows:

  • to members of our group of companies;
  • where we are permitted or required to do so by law;
  • to enforce any contract we have with you;
  • to identify or prevent fraud or report crime;
  • to a prospective purchaser of our business or assets

Where information is collected on our behalf by third parties (such as for the purposes of surveys), we will ensure that they comply with our policy as outlined in this document.

Direct marketing

HOUSEWORK will only ever contact you with marketing information. If at any time you do not wish to receive such information, then you may ask us to amend our records appropriately (see section on Amendments to Data).

third party links

Our website may contain links to and from other websites. Our Privacy Policy does not apply to those websites and so you should always read their Privacy Policies when using such websites. We do not accept any responsibility or liability for the privacy practices of other websites.

changes to this privacy policy

From time to time, we may make changes to this Privacy Policy and associated Cookies Policy. The amended Privacy Policy and Cookies Policy will appear on this page. By continuing to use our website you will be deemed to have agreed to any changes which we make to this Privacy Policy and the Cookies Policy. We recommend, therefore, that you do review this Privacy Policy and the Cookies Policy on a regular basis.

further information

If you require further information or have any questions regarding this Privacy Policy, then please contact us at: