This website is owned and operated by HOUSEWORK. All references to ‘our’, ‘us’ or ‘we’ within this policy are deemed to refer to HOUSEWORK. These are the terms and conditions (“the Terms”) which apply to the use of this Site by you. You use this Site entirely at your own risk. We accept no liability whatsoever for any loss or damage arising from the use of this Site whether directly, indirectly or otherwise.
The contents of this Site is protected by copyright under the relevant intellectual property laws, including the Copyright, Designs and Patents Act 1988, associated EU law, international law and is owned by HOUSEWORK.
The domain name wearehousework.com is the property of HOUSEWORK.
CHANGES TO THE TERMS
applicable law and jurisdiction - dispute resolution
English law will apply to the Terms regardless where you are based. You irrevocably agree that the English courts will have exclusive jurisdiction to settle any dispute which may arise in connection with the Terms. For the avoidance of doubt, you irrevocably submit all disputes arising from the Terms to the exclusive jurisdiction of the English courts.
what are cookies?
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
the cookies we set
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
third party cookies?
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then feel free to contact us using the details below.
You have various rights under data protection law, including the Act and the General Data Protection Regulation, in relation to the personal information which we process about you. These include rights of access, rectification, erasure and data portability as well as the right to object to processing. You have a right to complain to the Information Commissioner if you are unhappy with the way we are handling your data, although we would ask that you raise any issues with us first so that we can try to resolve your complaint (see below).
our privacy commitments
We will only collect, keep, use and share Personal Data for legitimate business purposes that we explain here below, or if we’re legally required to do so.
We will be as clear and open as we can with you on what Personal Data we collect and how it will be processed.
For as long as we maintain records of your Personal Data, we will keep it up to date and protect it with appropriate safety measures.
By using this website, and providing us with information, you consent to its use in line with this policy.
The information we collect from you (for example, when you register for our newsletter) will be used for the following purposes: to operate, manage and develop our website;
- to tell you about our products and services;
- to tell you about other products and services which we think will be of interest to you;
- to enter into and perform contracts with you;
- to inform you about changes to our website
If you are already a client of ours, we may contact you by e-mail or SMS to tell you about products and services that are similar to those which you have told us previously that you are interested in.
If you are a new client, we will only contact you by SMS if you have agreed to this.
We may also allow carefully selected third parties to tell you about their goods and services which we think will be of interest to you. However, we will only do so where you have agreed to this.
other information we collect
When you visit the site, we log the IP address of the machine you used to access our site with. The IP address is a unique number that is used on the Internet to identify a unique computer for the purposes of allowing computers to communicate with each other. The legal basis for collecting and processing this personal data is to be able to operate our website and provide you with access to the pages you wish to access. For further information please read our Cookies Policy.
Google Analytics, a web analytics service provided by Google, Inc. (“Google”) also places cookies on your computer, to enable Google to provide us with activity reports relating to the Site. Google uses this data only to provide us with information on how users use the Site and does not associate your IP address with any other data held by Google. The information generated by Google cookies about your use of the platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. You may refuse these cookies by selecting the appropriate settings on your browser or by downloading and installing the browser plug-in available.
We take the security of any information we hold very seriously, and will always implement security measures that are in line with, or exceed current best practices and recommendations. We maintain technical and physical safeguards that are designed to protect the security and integrity of your Personal Data, and to guard it against accidental or unauthorised access, use, alteration or disclosure to unauthorised third parties. These measures include device encryption, firewalls and virus checking procedures.
Where we keep Personal Data files on local devices these devices are protected and accessible only to authorised employees.
We will maintain records of your Personal Data for as long as you remain:
- a registered subscriber to our mailing list;
- for as long as is necessary to provide our services to you.
Your rights in relation to personal data
You can unsubscribe from our marketing communications at any time by following the link in the footer of the last email you received from one of our brands (“Unsubscribe”).
amendments to data
If you wish to view, delete or amend any of the information we hold on you, this can be done by contacting us through the website, or by writing to us at the address provided above. We will not charge for amending or deleting personal information.
holding your information
disclosing your information
HOUSEWORK will not pass your information to any third party without your prior authorisation. Where you do provide such consent, we may disclose information we hold about to you as follows:
- to members of our group of companies;
- where we are permitted or required to do so by law;
- to enforce any contract we have with you;
- to identify or prevent fraud or report crime;
- to a prospective purchaser of our business or assets
Where information is collected on our behalf by third parties (such as for the purposes of surveys), we will ensure that they comply with our policy as outlined in this document.
HOUSEWORK will only ever contact you with marketing information. If at any time you do not wish to receive such information, then you may ask us to amend our records appropriately (see section on Amendments to Data).
third party links